Return, Refund, and Replacement Policy :

Inspection and Reporting

• Inspect your order immediately upon receipt.
• Report any issues (defects, damage, incorrect items) within 15 Days.
• Record an uncut video of package opening as evidence.

Cancellations and Refunds

Before Shipping

• Full refund processed within 5-7 business days.

After Shipping

• Refuse delivery for a refund (shipping costs non-refundable).
• Prepaid orders: Refund excluding shipping costs.
• COD orders: Non-refundable delivery fee of INR 80 applies.

Exchanges and Replacements

• Subject to stock availability.
• Retain original invoice and packaging.
• Special sale items are non-returnable and non-refundable.

Product-Specific Policies

Garments

• No Size-related returns/refunds allowed.Check measurements before ordering.

Non-Garment Items

• No size-related returns. Check measurements before ordering.

Delivery Options

• Express delivery available for prepaid orders (additional cost).

Product Issues

• Report damaged, incorrect, or missing items within 15 Days withvideo (Uncut video of package opening)as evidence.

Special Promotions

• Items from special promotions or with freebies are non-returnable.

Refund Processing

• Completed within 7 working days after receiving and inspecting returned items.

Contact Us

Phone: (+91) 9994673132
Email: shop@appiekids.in

This policy is subject to change. Please check our website for the most recent version.